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span:nth-child(3){display:none}.filters{flex-direction:column;gap:15px}.search-bar{width:100%}.info-grid{grid-template-columns:1fr}}.login-container{background:linear-gradient(135deg,#4361ee,#3f37c9);background:linear-gradient(135deg,var(--primary) 0,var(--secondary) 100%);display:flex;min-height:100vh}.login-left{align-items:center;color:#fff;display:flex;flex:1 1;flex-direction:column;justify-content:center;padding:40px;text-align:center}.login-left h1{font-size:2.5rem;margin-bottom:20px}.login-left p{font-size:1.2rem;max-width:500px}.login-right{align-items:center;background-color:#fff;border-radius:20px 0 0 20px;display:flex;flex:1 1;justify-content:center;padding:40px}.login-form{max-width:400px;width:100%}.login-header{margin-bottom:30px;text-align:center}.login-header h2{color:#212529;color:var(--dark);font-size:2rem;margin-bottom:10px}.login-header p{color:#6c757d;color:var(--gray)}.form-group{margin-bottom:20px}.form-label{color:#212529;color:var(--dark);display:block;font-weight:500;margin-bottom:8px}.form-control{border:1px solid #e9ecef;border:1px solid var(--gray-light);border-radius:8px;border-radius:var(--border-radius);font-size:1rem;padding:12px 15px;transition:all .3s ease;transition:var(--transition);width:100%}.form-control:focus{border-color:#4361ee;border-color:var(--primary);box-shadow:0 0 0 3px #4361ee33;outline:none}.user-type-selector{border:1px solid #e9ecef;border:1px solid var(--gray-light);border-radius:8px;border-radius:var(--border-radius);display:flex;margin-bottom:20px;overflow:hidden}.user-type{background-color:#fff;cursor:pointer;flex:1 1;padding:12px;text-align:center;transition:all .3s ease;transition:var(--transition)}.user-type.active{background-color:#4361ee;background-color:var(--primary);color:#fff}.btn{border:none;border-radius:8px;border-radius:var(--border-radius);cursor:pointer;font-size:1rem;font-weight:500;padding:12px 20px;transition:all .3s ease;transition:var(--transition);width:100%}.btn-primary{background-color:#4361ee;background-color:var(--primary);color:#fff}.btn-primary:hover{background-color:#3f37c9;background-color:var(--secondary)}.login-footer{color:#6c757d;color:var(--gray);margin-top:20px;text-align:center}.login-footer a{color:#4361ee;color:var(--primary);text-decoration:none}.modal-overlay{align-items:center;background-color:#00000080;bottom:0;display:flex;justify-content:center;left:0;padding:20px;position:fixed;right:0;top:0;z-index:1000}.modal-content{background:#fff;border-radius:8px;border-radius:var(--border-radius);box-shadow:0 4px 6px #0000001a;box-shadow:var(--box-shadow);max-height:90vh;max-width:800px;overflow-y:auto;width:90%}.modal-header{align-items:center;background:#f8f9fa;background:var(--light);border-bottom:1px solid #e9ecef;border-bottom:1px solid var(--gray-light);border-radius:8px 8px 0 0;border-radius:var(--border-radius) var(--border-radius) 0 0;display:flex;justify-content:space-between;padding:20px}.modal-header h2{color:#212529;color:var(--dark);font-size:1.5rem;margin:0}.modal-close{background:none;border:none;color:#6c757d;color:var(--gray);cursor:pointer;font-size:1.5rem;padding:5px}.modal-close:hover{color:#e63946;color:var(--danger)}.modal-body{padding:20px}.ticket-meta-grid{grid-gap:15px;background:#e9ecef;background:var(--gray-light);border-radius:8px;border-radius:var(--border-radius);display:grid;gap:15px;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));margin-bottom:20px;padding:15px}.meta-item{display:flex;flex-direction:column;gap:5px}.meta-item label{color:#6c757d;color:var(--gray);font-size:.8rem;font-weight:600;text-transform:uppercase}.status-select{background:#fff;border:1px solid #e9ecef;border:1px solid var(--gray-light);padding:5px 10px}.status-select,.ticket-description{border-radius:8px;border-radius:var(--border-radius)}.ticket-description{background:#f8f9fa;background:var(--light);margin-bottom:20px;padding:15px}.ticket-description h3{color:#212529;color:var(--dark);margin-bottom:10px}.ticket-description p{color:#212529;color:var(--dark);line-height:1.6}.attachments-section{margin-top:15px}.attachments-section h4{color:#212529;color:var(--dark);margin-bottom:10px}.conversation-section{margin-bottom:20px}.conversation-section h3{color:#212529;color:var(--dark);margin-bottom:15px}.conversation-messages{border:1px solid #e9ecef;border:1px solid var(--gray-light);max-height:300px;overflow-y:auto;padding:15px}.conversation-messages,.message{border-radius:8px;border-radius:var(--border-radius)}.message{margin-bottom:15px;padding:10px}.agent-message{background:#e3f2fd;border-left:4px solid #4361ee;border-left:4px solid var(--primary)}.user-message{background:#f5f5f5;border-left:4px solid #6c757d;border-left:4px solid var(--gray)}.message-header{display:flex;justify-content:space-between;margin-bottom:5px}.message-time{color:#6c757d;color:var(--gray);font-size:.8rem}.message-content{line-height:1.5}.reply-section{border-top:1px solid #e9ecef;border-top:1px solid var(--gray-light);padding-top:20px}.reply-section h3{color:#212529;color:var(--dark);margin-bottom:10px}.reply-textarea{border:1px solid #e9ecef;border:1px solid var(--gray-light);border-radius:8px;border-radius:var(--border-radius);font-family:inherit;margin-bottom:15px;padding:12px;resize:vertical;width:100%}.reply-actions{justify-content:space-between}.assigned-agent,.reply-actions{align-items:center;display:flex}.assigned-agent{gap:8px}.ticket-header{background-color:#e9ecef;background-color:var(--gray-light);font-weight:700}.ticket-header,.ticket-item{border-bottom:1px solid #e9ecef;border-bottom:1px solid var(--gray-light);display:grid;grid-template-columns:1fr .8fr 2fr 1fr 1.2fr 1.2fr 1fr;padding:15px 20px}.ticket-item{cursor:pointer;transition:all .3s ease;transition:var(--transition)}.ticket-item:hover{background-color:#f8f9fa}.agent-header{background:linear-gradient(135deg,#4361ee,#3f37c9);background:linear-gradient(135deg,var(--primary) 0,var(--secondary) 100%);border-bottom:1px solid #e9ecef;border-bottom:1px solid var(--gray-light);gap:12px;padding:20px}.agent-avatar-large,.agent-header{align-items:center;color:#fff;display:flex}.agent-avatar-large{background-color:#fff3;border:2px solid #ffffff4d;border-radius:50%;font-size:1.2rem;font-weight:700;height:50px;justify-content:center;width:50px}.agent-info{flex:1 1}.agent-name{font-size:1.1rem;font-weight:700;margin-bottom:2px}.agent-role{font-size:.8rem;opacity:.9}.hover\:bg-blue-700:hover{--tw-bg-opacity:1;background-color:#1d4ed8;background-color:rgb(29 78 216/var(--tw-bg-opacity,1))}.hover\:bg-gray-200:hover{--tw-bg-opacity:1;background-color:#e5e7eb;background-color:rgb(229 231 235/var(--tw-bg-opacity,1))}.hover\:bg-gray-400:hover{--tw-bg-opacity:1;background-color:#9ca3af;background-color:rgb(156 163 175/var(--tw-bg-opacity,1))}.hover\:bg-gray-500:hover{--tw-bg-opacity:1;background-color:#6b7280;background-color:rgb(107 114 128/var(--tw-bg-opacity,1))}.hover\:bg-gray-600:hover{--tw-bg-opacity:1;background-color:#4b5563;background-color:rgb(75 85 99/var(--tw-bg-opacity,1))}.hover\:bg-green-600:hover{--tw-bg-opacity:1;background-color:#16a34a;background-color:rgb(22 163 74/var(--tw-bg-opacity,1))}.hover\:bg-red-600:hover{--tw-bg-opacity:1;background-color:#dc2626;background-color:rgb(220 38 38/var(--tw-bg-opacity,1))}.hover\:bg-yellow-600:hover{--tw-bg-opacity:1;background-color:#ca8a04;background-color:rgb(202 138 4/var(--tw-bg-opacity,1))}@media (min-width:640px){.sm\:px-6{padding-left:1.5rem;padding-right:1.5rem}}@media (min-width:768px){.md\:col-span-2{grid-column:span 2/span 2}.md\:w-1\/2{width:50%}.md\:grid-cols-3{grid-template-columns:repeat(3,minmax(0,1fr))}.md\:grid-cols-4{grid-template-columns:repeat(4,minmax(0,1fr))}.md\:flex-row{flex-direction:row}}@media (min-width:1024px){.lg\:px-8{padding-left:2rem;padding-right:2rem}}
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